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Respecting your Privacy Are you concerned about your privacy? Doing business together requires some sharing of information. Set out below is our Privacy Policy, explaining what information we collect and why, what we do with it and how we protect you. What information we collect and why To access certain areas of the AcademicExpressware.co.uk website (especially to buy), you will first be asked to create an account before buying any of our products. During registration, you may be required to provide your contact information, such as your name, email address, postal address, payment information and to choose a password. Your email address is your username. We send all new registered visitors and customers a welcoming email to verify their password and username. It’s very important that you submit a working email address because that is where we’ll send your purchase confirmation, download links, activation keys, support and product notices. When an email address is not working, the associated password might be deactivated by Citnexus. When buying a product on the site, you will be asked for your contact details and billing and shipping information. This data will be used to process the order, to get the payment through the credit card verification process, and to ship the item(s) you ordered. If there is a problem with the order, a Citnexus representative may contact you by email, phone, fax or post. A confirmation email is sent for each purchase to the address you give us - so if you have a few addresses take a moment to remember which one you give us. From time to time, we request information from AcademicExpressware.co.uk users via surveys or contests. Participation in these surveys or contests is completely voluntary. This information is mainly used to better understand our audience and to send prizes to the winners when needed. Should the results of a contest or a survey be published, no personal information will be divulged without the explicit consent of the winners. To use our “Send to a friend” services, you are requested to provide additional names and email addresses. For these “Send to a friend” services, AcademicExpressware.co.uk sends an email on your behalf containing links to the information you have selected on the AcademicExpressware.co.uk website – and only in that specific context. None of these email addresses are reused later, unless their owner subscribes themselves to our services. What we do with it When submitting your email address, you are given the opportunity to "opt-in" to the AcademicExpressware newsletter. By opting to receive this communication, Citnexus will send you regular emails containing relevant product and service information, new product and upgrade information, and any special offers that we think may be relevant to you. If at any time you wish to opt-out from these communications, please follow the unsubscribe link contained in the emails, or send an email to us by visiting the Contact Page with your request to be removed from our mailing list. When you officially “unsubscribe” through our links or site we commit to remove the email address from our mailing lists as soon as possible, and usually before the next mailing. From that point you will no longer receive our newsletters or special offers. However, please take note that if you purchased software in the past or if you decide to purchase again after you’ve unsubscribed, we may still send you service emails directly related to these transactions, such as order confirmations, product notices, expiry notifications, bug fix notifications, security alerts, compatibility notifications, or enhancements. Citnexus is the sole owner of information collected on its websites. We will not sell, disclose, or rent this information to others except if required to by contract or through a legal proceeding or law. We may share aggregated information with our partners and advertisers. However, this information is not linked to any personally identifiable information. Citnexus carefully review the privacy policies of partners, affiliates and subsidiaries to ensure that they reflect the same attention and commitment to privacy as Citnexus. Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours. AcademicExpressware.co.uk website uses cookies. Cookies are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. The AcademicExpressware website does not collect any personal information from cookies. They are used to make the login process easier for our users, to allow the website to track which products you have added to your basket and your preferred country, language and currency. Click here to update your account profile.Or visit the Your Account tab on the homepage. You have a right to access the personal data that is held about you. To obtain a copy of the personal information Citnexus holds about you, please write to us at the same address: Citnexus Nexus House,32, Bath Road Stonehouse, Gloucestershire Gl10 2JA UK. Notification of changes You will always be warned should we modify this Privacy Policy so that you can continue to be confident about your privacy. This Privacy Policy was last updated on April 09, 2008. When we change our Privacy Policy, we will post a message on our homepage to that effect with a link to the revised Policy. In this way, you will always be aware of what information we collect, how we use it, and under which circumstances we may disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of email and you will be given a choice as to whether or not Citnexus Software may use their information in this different manner.If you have any enquiries regarding this Privacy Policy, don’t hesitate to contact us by e-mail. |